Account controls

Delete your account

Sign in securely, review what will be removed, and submit a permanent account deletion request without reinstalling the app.

Verify account ownership

Latitude uses the same managed sign-in as the mobile app. Your password is entered only on the Cognito sign-in page and is never handled by this page.

Need help instead?

If you cannot sign in or need help identifying an account, submit a request through Latitude Support. Never send a password, access token, or signed URL.

Retention after deletion

A limited deletion tombstone is retained for up to 90 days to prevent late processing from recreating deleted account data. Legal or security records may be retained only when required by law.